Delivery & Return

Delivery Options Overview

WoodMart offers ideal shipping methods for any requirement. Be it low priced through DHL/Standard Parcel Post, more quickly via DHL Express (Germany only) or UPS, or especially reliable and secure by a specifically trained freight forwarder. And in addition you can also pick up your order yourself at our Shop if you prefer. On this page you´ll find an overview of all available shipping methods.

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

4. Pick up Your Order at The Checkout Area

Exchange or Return Policy

We assure you that our products are always genuine, authentic, and of excellent quality. They are guaranteed to have a shelf life of at least one 30 days. If for any reason you feel that we have not fulfilled our promises, we are more than happy to provide a refund or exchange for your order. Our aim is to
resolve any concerns within a period of 4-5 business days.
The refund must be requested within 14 days after the Purchase date and in order to make a request A clear photo of the receipt and the product to be returned. The request that must be submitted via mail, messenger, Instagram or WhatsApp.

 

The product is not accepted back if at least one of the components is missing:

  • fully equipped equipment;
  • warranty card;
  • an act with a description of the defect drawn up by the service department.

The money for the goods will be returned within the terms established by the current legislation