Free delivery available on any products over 4000 EGP. Choose a specific delivery date & time that suits you for an additional fee.
MF Supplements ensures your order reaches you quickly and safely, no matter where you are in Egypt. We utilize a hybrid shipping model to optimize speed: orders within Cairo & Giza are handled directly by our private express fleet for maximum efficiency. For all other governorates, we partner with Bosta, Egypt’s leading logistics provider, to ensure secure, trackable, and timely delivery right to your doorstep.
1. Select Your Supplements
Choose your products and select your address. Our system automatically assigns the fastest courier based on your city.
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2. Order Confirmation
You will receive a confirmation message via WhatsApp or SMS. For Cairo/Giza, our team prepares your order immediately.
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3. Track Your Shipment
Cairo/Giza: Our driver will contact you directly.
Other Cities: You will receive a Bosta tracking link to follow your shipment in real-time.
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4. Delivered to Doorstep
Receive your package safely. We support "Inspect Before Pay" policies where applicable to ensure your satisfaction.
Cairo & Giza (Express Fleet)
Standard Delivery (1–2 Days) | |
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Orders over 4000 EGP | FREE |
Standard Flat Rate | 60 EGP |
Cash on Delivery & Credit Card accepted. | |
What do we mean by small? Just about everything under the sun except for major kitchen/laundry appliances and TVs over 43″.
Nationwide Shipping (Via Bosta)
Alex, Delta & Canal (2–3 Days) | |
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Fixed Shipping Rate: | Calculated at Checkout |
Real-time tracking via Bosta. | |
Secure, damage-proof packaging. Â | |
Upper Egypt & Red Sea (3–5 Days) | |
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Fixed Shipping Rate: | Calculated at Checkout |
Real-time tracking via Bosta. | |
100% Insured Delivery. | |
The big stuff. Major appliances like dishwashers, washing machines, tumble dryers, fridges, freezers, ovens and TVs over 43″.
At MF Supplements, we strive to provide the most convenient shopping experience. We offer flexible payment options including installments and digital wallets, alongside our commitment to authentic products.
Delivery Areas & Timelines We deliver to all governorates across Egypt via our trusted courier partners.
Cairo, Giza, Alexandria: 1–3 Business Days
Delta & Canal Cities: 2–4 Business Days
Upper Egypt & Red Sea: 3–5 Business Days
Note: Orders placed on Fridays or Public Holidays will be processed on the next business day.
Shipping Costs
Shipping fees are calculated at checkout based on your city/area.
Cash on Delivery (COD) is available for all orders.
Order Tracking Once your order is shipped, you will receive a tracking number or a confirmation message via WhatsApp/SMS. Please ensure your phone number is correct at checkout so the courier can reach you.
Inspection Upon Delivery We recommend checking the external packaging of the shipment upon arrival. If the package appears severely damaged or tampered with, please refuse the delivery and contact us immediately.
We offer a wide range of secure payment options to suit your needs:
A. Cash on Delivery (COD)
Pay in cash when the courier delivers your order.
B. Credit & Debit Cards / Digital Wallets
Visa & Mastercard
Apple Pay
Meeza Cards
C. Buy Now, Pay Later (Installments) We support the following installment services (subject to your credit limit with the provider):
ValU
Souhoola
Aman
Forsa
Premium Card
Contact
MNT-Halan
Khazna
Mogo
Seven
Tru
Rise
Klivvr
Note: All installment plans are subject to the terms and conditions of the respective service provider.
In accordance with Egyptian Consumer Protection Law No. 181 of 2018, our return policy is as follows:
You may return an item within 14 days of receiving it, provided that:
The item is 100% sealed in its original packaging.
The safety seal (outer plastic or inner seal) is unbroken.
The product is in the same condition as received and has been stored correctly.
Cost: For non-defective returns, the customer is responsible for the return shipping fees. The original shipping fee is non-refundable.
If you receive a product that is:
Expired
Damaged (e.g., broken seal, spoiled powder)
Incorrect (different from what you ordered)
You must report it to us within 30 days (we recommend reporting within 48 hours). Action: We will arrange a courier to pick up the item and send you a replacement or issue a full refund. MF Supplements covers all shipping costs for defective items.
As we are a retailer and not the manufacturer, we cannot accept returns for the following reasons once the item is opened:
Taste/Flavor: We cannot accept returns if you dislike the flavor, texture, or smell of the product.
Effectiveness: We are not responsible if the product does not yield the specific results you expected (e.g., weight loss, muscle gain), as this varies by individual.
Clumping: Some pre-workouts naturally clump due to ingredients like Glycerol. Unless the product is solidified and unusable, minor clumping is not considered a defect.
The refund method depends strictly on how you paid for the order. We cannot refund cash for orders paid via Installment apps or Credit Cards.
Refund Methods | ||
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Original Payment Method | Refund Method | Processing Time |
Cash on Delivery | InstaPay or Vodafone Cash | 24–48 Hours (after inspection) |
Credit Card / Apple Pay | Refunded to the same Card | 5–14 Business Days |
Installment Apps (ValU, Aman, etc.) | Refunded to your App Limit | Subject to the App's policy (usually 3-10 days) |
Contact Us: WhatsApp 201108119776 or Call Center 0221246886Â or Email info@mfsupps.com.
Details: Send your Order ID and a photo of the product.
Pickup: We will arrange for the courier to pick up the item.
If you are in Cairo or Giza, our delivery team will contact you directly to coordinate the drop-off. If you are in any other governorate, please check the Bosta tracking link sent to your WhatsApp or SMS. If you still can't locate it, message us on WhatsApp with your Order ID.
Our standard delivery days are Saturday through Thursday. Orders placed on Fridays or official Public Holidays are processed and shipped on the next business day.
Yes! We deliver to every governorate in Egypt. We use our private express fleet for Greater Cairo and trusted partners like Bosta for the Delta, Canal, and Upper Egypt regions.
Next-Day (or Same-Day) delivery is available exclusively for Cairo and Giza. For other governorates, delivery typically takes 2 to 5 business days depending on your distance from Cairo.
Yes, someone must be available to receive the package and pay (if you chose Cash on Delivery). If you are unavailable, the courier will usually try to call you to reschedule for the following day.
