Free delivery available on any products over 4000 EGP. Standard shipping for Cairo & Giza is 60 EGP. Choose a specific delivery date & time for an additional fee.
MF Supplements ensures your order reaches you quickly and safely, no matter where you are in Egypt. We utilize a hybrid shipping model to optimize speed: orders within Cairo & Giza are handled directly by our private express fleet for maximum efficiency. For all other governorates, we partner with Bosta, Egypt’s leading logistics provider, to ensure secure, trackable, and timely delivery right to your doorstep.
1. Select Your Supplements
Choose your products and select your address. Our system automatically assigns the fastest courier and calculates shipping costs based on your city.
2. Order Confirmation
You will receive a confirmation message via WhatsApp or SMS. For Cairo/Giza, our team prepares your order immediately.
3. Track Your Shipment
Cairo/Giza: Our driver will contact you directly. Other Cities: You will receive a Bosta tracking link to follow your shipment in real-time.
4. Delivered to Doorstep
Receive your package safely. We support "Inspect Before Pay" policies for Cash on Delivery orders to ensure your satisfaction.
Cairo & Giza (Express Fleet)
Standard Delivery (1–3 Business Days) | |
|---|---|
Orders over 4000 EGP | FREE |
Standard Flat Rate | 60 EGP |
Cash on Delivery & Credit Card accepted. | |
Nationwide Shipping via Bosta
Alex, Delta & Canal (2–4 Business Days) | |
|---|---|
Alexandria | 60 EGP |
Delta & Canal | 70 EGP |
Marsa Matroh | 75 EGP |
Real-time tracking via Bosta. | Secure, damage-proof packaging. |
Upper Egypt & Red Sea (3–5 Business Days) | |
|---|---|
Upper Egypt | 75 EGP |
Red Sea | 80 EGP |
Real-time tracking via Bosta. | 100% Insured Delivery. |
At MF Supplements, we strive to provide the most convenient shopping experience. We offer flexible payment options including installments and digital wallets, alongside our commitment to authentic products.
Delivery Areas & Timelines We deliver to all governorates across Egypt via our private fleet (Cairo/Giza) and our trusted partner Bosta (Nationwide).
Cairo & Giza: 1–3 Business Days
Alexandria, Delta & Canal Cities: 2–4 Business Days
Upper Egypt & Red Sea: 3–5 Business Days
Note: Orders placed on Fridays or Public Holidays will be processed on the next business day.
Shipping Costs We believe in transparent pricing. Our standard shipping rates are:
Cairo & Giza: 60 EGP (Free for orders over 4000 EGP)
Alexandria: 60 EGP
Delta & Canal: 70 EGP
Marsa Matroh & Upper Egypt: 75 EGP
Red Sea: 80 EGP
Cash on Delivery (COD) is available for all orders.
Order Tracking Once your order is shipped, you will receive a tracking number or a confirmation message via WhatsApp/SMS. Please ensure your phone number is correct at checkout so the courier can reach you.
Inspection Upon Delivery We recommend checking the external packaging of the shipment upon arrival. If the package appears severely damaged or tampered with, please refuse the delivery and contact us immediately.
We offer a wide range of secure payment options to suit your needs. All online transactions are protected by industry-standard SSL encryption to ensure your data is safe.
We support the following installment services via our payment partners:
Note: Installment plans are subject to your specific credit limit and the terms and conditions of the respective service provider. Select your preferred provider at checkout to view available plans.
In accordance with Egyptian Consumer Protection Law No. 181 of 2018, our return policy is as follows:
You may return an item within 14 days of receiving it, provided that:
Restocking Fee: We do not charge any restocking fees.
Return Shipping Fee: For non-defective returns (change of mind), the customer covers the return shipping cost. We can arrange a courier pickup for a fee of 60 EGP - 80 EGP (depending on your city), which will be deducted from your refund.
If you receive a product that is:
You must report it to us within 30 days (we recommend reporting within 48 hours).
Action: We will arrange a courier to pick up the item and send you a replacement or issue a full refund.
Cost: MF Supplements covers 100% of shipping costs for defective items.
As we are a retailer and not the manufacturer, we cannot accept returns for the following reasons once the item is opened:
Refund Methods | ||
|---|---|---|
Original Payment Method | Refund Method | Processing Time |
Cash on Delivery | InstaPay or Vodafone Cash | 24–48 Hours (after inspection) |
Credit Card / Apple Pay | Refunded to same Card | 5–14 Business Days (Bank Processing) |
Installment Apps (ValU, etc.) | Refunded to App Limit | 3–10 Business Days (App Policy) |
*Important for Installments: If you paid via ValU, Aman, etc., the transaction is reversed on their system. We cannot give you cash, as this violates the terms of the installment providers.
To initiate a return, please follow these simple steps:
If you are in Cairo or Giza, our delivery team will contact you directly to coordinate the drop-off. If you are in any other governorate, please check the Bosta tracking link sent to your WhatsApp or SMS. If you still can't locate it, message us on WhatsApp with your Order ID.
Our standard delivery days are Saturday through Thursday. Orders placed on Fridays or official Public Holidays are processed and shipped on the next business day.
Yes! We deliver to every governorate in Egypt. We use our private express fleet for Greater Cairo and trusted partners like Bosta for the Delta, Canal, and Upper Egypt regions.
Express delivery (typically 1–2 Business Days) is standard for Cairo and Giza. For other governorates, delivery typically takes 2 to 5 business days depending on your distance from Cairo.
Yes, someone must be available to receive the package and pay (if you chose Cash on Delivery). If you are unavailable, the courier will usually try to call you to reschedule for the following day.
